Many studies have been done to find the methods most often used for knowledge sharing (KS) in the organisation. Email, internet and intranet are some of the most popular tools for knowledge sharing. Previous findings also indicate a diverse set of KS tools often used by organisations. Thus, the purpose of this study is to identify the KS tools often used by organisations in Singapore. In addition, this study aims to determine the relationships between KS tools used, and the respondents’ perceived KS adoption level in their organisations. The results of this study indicate that the KS tools such as discussions, trainings, collaboration and teamwork, and brainstorming sessions, often used in Singapore organisations, are associated with better adoption levels of KS. Other KS tools such as workshops, conferences, seminars and focus groups are also associated with better adoption levels of KS. However, these KS tools are not often used. The results also show that, although they are frequently used KS tools, communication networks (internet, intranet and extranet), emails, groupware, and chatting during break times are not related to better adoption levels of KS in Singapore organisations.
|Keywords:||Knowledge Sharing, Adoption Level, Knowledge Sharing Tools, Knowledge Management|
Graduate School of Business, University of Newcastle, Newcastle, NSW, Australia
Doctoral Supervisor, Graduate School of Business, University of Newcastle, Sydney, NSW, Australia